What to Expect

 

What To Expect - 2024 Print Release

September 27-29. It will start at 8:00AM MST on the 27th and end at 11:59PM MST on the 29th. Once it’s over the prints will no longer be available. 

 Important Information

Print Sizing Options

  • Size options: Huge - 24" x 24" | Large - 20" x 20" | Medium - 16" x 16"
  • Paper print sizes are from edge of paper to edge of paper.
  • There is a one-inch white border around the image that is included in the size. The numbering and signature will be on the white border.

 Before You Check Out

  • Please make sure you have chosen the correct image, size and quantity.
  • Prints will be available in various sizes so please make sure you are selecting the correct size.
  • Due to the process of prints being made to order, all sales are final.

 After The Order

  • You will receive an email ORDER CONFIRMATION showing your address and the prints you ordered.
  • Please make sure everything is correct.
  • If you did not receive confirmation, then you did not input the correct email address when you checked out. Contact kathy@kathylycka.com for corrections.

 Timeline

  • Prints will ship from the time the sale ends through October.
  • Prints will ship in the order that they are printed and processed, not necessarily in the order that they were placed. 
  • Shipping times may exceed past October if there is an exceedingly high volume of orders.

 Address Changes

  • If your shipping address changes or you will be traveling during the process, you can contact me at kathy@kathylycka.com to change your address or provide dates that you will be away.
  • You can also update the address to a friend or family member that will be available.

 Shipping Methods

  • All prints are shipped rolled in tubes. 
  • They will be shipped by a courier in Canada (not Canada Post) or USPS through Chit Chats if shipping to the United States
  • If you have any issue with one of these carriers please contact us with your order information to confirm which carrier delivers to your address.

 Quality Assurance and Packaging Process

  • We take great pride in ensuring that every print you purchase undergoes a rigorous quality control process and is carefully packed to reach you in pristine condition.
  • Even if your package arrives with a damaged tube, we kindly ask that you still accept the delivery. Please make sure to fully unpack and unroll your order to inspect it thoroughly.
  • If you do discover any damage, please take photos of the affected areas and send them to us at Kathy@KathyLycka.com. As all claims must be initiated by the shipper, we request that you contact us first so we can resolve any issues promptly.

 Thank you for supporting my art!

 Your appreciation fuels my creativity and dedication to bringing more art into the world.